Get Record: Zoho CRM action

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Module module	options	Required	Module. Options: Leads, Contacts, Deals, Accounts
Record ID record_id	string	Required	Record ID. Example: 554023000001627036

Sample request

{
  "module": "{{trigger.module}}",
  "record_id": "e.g. 554023000001627036"
}

Returns

{
  "data": [
    {
      "id": "554023000001627036",
      "Email": "john@example.com",
      "Company": "Acme",
      "Last_Name": "Doe"
    }
  ]
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Get Record.

What does the Get Record action do in Zoho CRM?

Retrieves a specific record by ID from a Zoho CRM module with all of its standard and custom fields. The standard read after a trigger fires with an ID.

What inputs does Get Record require?

Required: Module, Record ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Zoho CRM returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Get Record support batch operations?

Yes. Run Get Record inside a Loop node to process arrays. Tiny Command handles Zoho CRM's rate limits automatically so you don't have to throttle manually.

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