ActionIntercomUpdated June 2026

How do I list every Intercom tag?

Short answer: Drop the "IntercomList Tags" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Sample request
{}
Returns
{
"data": [
{
"id": "101",
"name": "VIP",
"type": "tag"
},
{
"id": "102",
"name": "Enterprise",
"type": "tag"
},
{
"id": "103",
"name": "Churned",
"type": "tag"
}
],
"type": "list"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for List Tags.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about List Tags.

What does the List Tags action do in Intercom?
Lists all tags defined in Intercom. Used to populate a tag picker or to validate that a tag exists before applying it.
What inputs does List Tags require?
List Tags has no required inputs. Sensible defaults are applied if you leave fields blank.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Intercom returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does List Tags support batch operations?
Yes. Run List Tags inside a Loop node to process arrays. Tiny Command handles Intercom's rate limits automatically so you don't have to throttle manually.
More actions

Other Intercom actions.

Action
Assign Conversation
Assigns an Intercom conversation to a specific admin or team. The standard routing action for AI-driven triage or skill-based assignment.
Action
Close Conversation
Closes an Intercom conversation. Use to auto-close stale conversations on inactivity or after a bot fully resolves the issue.
Action
Upsert Company
Creates a new company in Intercom or updates an existing one (upsert by company_id). Companies are how Intercom groups users into B2B accounts.
Action
Create Contact
Creates a new contact (lead or user) in Intercom with email, external_id, name, phone, and custom attributes. Used to provision contacts from your auth or CRM system.
Action
Create Conversation
Creates a new conversation on behalf of a contact, kicking off the thread from their side. Useful when piping inbound messages from another channel (email, social) into Intercom.
Action
Create Note
Adds a private note to a contact in Intercom. Used for AI summary notes, context pulled from your CRM, or audit annotations visible only to teammates.

Send list tags from your workflows.

Triggered by anything in the catalog. Free tier available. No credit card.