Real-time triggers from Help Scout, ready-made actions in Google Sheets. Filter, transform, and route without writing a line of code.
Workflows fire when something happens in Help Scout.
Workflows do something in Google Sheets, instantly.
See all 9 actions →Pair pages are mirrored. Each direction gets its own dedicated page.
5 Help Scout triggers wired to 9 Google Sheets actions. Most-used pairing: Help Scout Conversation Assigned → Add Sheet Tab.
2 Google Sheets triggers wired to 4 Help Scout actions downstream.
See Google Sheets → Help Scout →Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a conversation moves between mailboxes (e.g., Support → Billing). Useful for cross-team handoff workflows that need to notify the new owning team.
No code, no glue, no half-day setup. Each step is one click.
Open Tiny Command, authorize Help Scout and Google Sheets once each. Both connections are available to every workflow on your account.
Drop the Help Scout → Help Scout Conversation Assigned trigger onto the canvas. Tiny Command auto-registers the webhook.
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
Drop the Google Sheets → Add Sheet Tab action below it. Map fields from the Help Scout payload into the Google Sheets inputs.
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
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