Get Agent Profile: Chatwoot action

Sample request

{}

Returns

{
  "id": 1,
  "name": "Jane Doe",
  "email": "jane@example.com",
  "accounts": [
    {
      "id": 164588,
      "name": "Acme Inc",
      "role": "administrator"
    }
  ],
  "account_id": 164588
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Get Agent Profile.

What does the Get Agent Profile action do in Chatwoot?

Returns an agent or contact profile by ID. Useful for resolving user IDs to readable identity in downstream notifications.

What inputs does Get Agent Profile require?

Get Agent Profile has no required inputs. Sensible defaults are applied if you leave fields blank.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Chatwoot returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Get Agent Profile support batch operations?

Yes. Run Get Agent Profile inside a Loop node to process arrays. Tiny Command handles Chatwoot's rate limits automatically so you don't have to throttle manually.

More actions

Other Chatwoot actions.

Action

List Conversations

Paginated conversations with filters by inbox, status, assignee. Useful for "what's in the queue this morning" capacity-planning workflows and for bulk-action workflows that operate on conversation sets.

Action

Send Message

Posts a customer-facing reply (outgoing) or an internal team note (private). Routes via the conversation's originating channel by default. Useful for "AI-drafted response posted as private note for agent review" or for full-auto reply workflows on low-complexity tickets.

How do I fetch a Chatwoot agent profile?

Apps that pair well as the trigger for Get Agent Profile.

Questions about Get Agent Profile.

Other Chatwoot actions.

Send get agent profile from your workflows.