TriggerZoho CRMReal-timeUpdated June 2026

How do I trigger when a new Zoho CRM record is created?

Short answer: Drop the "Zoho CRM → New Record" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Zoho CRM, not on a polling schedule.

Use this trigger All 3 Zoho CRM triggers

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder

Trigger

New Record

When the matching event happens

new recordrecord createdon record createdwhen record createdwatch for record creatednew lead creatednew contact creatednew deal created

What this trigger returns

for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "ids": [
    "554023000001627036"
  ],
  "token": "TOKEN_FOR_VERIFICATION",
  "module": "Leads",
  "operation": "insert",
  "channel_id": "1000000068001",
  "resource_uri": "/crm/v6/Leads"
}

Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

Field	Type	Example
ids	array	["554023000001627036"]
token	string	"TOKEN_FOR_VERIFICATION"
module	string	"Leads"
operation	string	"insert"
channel_id	string	"1000000068001"
resource_uri	string	"/crm/v6/Leads"

Pairs with

Drop these actions after New Record.

Add Labels to Message

Gmail · Email

Add Reaction

Slack · Communication

Add Sheet Tab

Google Sheets · Spreadsheets & Databases

Create Company

HubSpot · CRM & Sales

FAQ

Questions about New Record.

How does the New Record trigger work in Zoho CRM?

Fires when a new record is created in a Zoho CRM module (Leads, Contacts, Deals, or Accounts). The standard inbound hook for CRM enrichment, routing, and notification workflows.

Is the New Record trigger real-time?

Yes. New Record uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Zoho CRM.

What data does New Record return?

The full event payload from Zoho CRM. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.

Can I filter New Record so only some events start a workflow?

Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.

Do I need Zoho CRM admin permissions to use New Record?

For most Zoho CRM accounts a standard user can authorize the trigger. Some Zoho CRM plans require an admin to enable third-party webhooks. Check Zoho CRM's docs if the trigger fails to register.