CommunicationReal-timeUpdated June 2026

WhatsApp Business integration

WhatsApp Business Platform send actions

WhatsApp Business is the action-focused complement to the WhatsApp Cloud API connector — exposing five send and read-tracking actions for outbound messaging workflows. No triggers on this connector (inbound messages and status updates come through the WhatsApp Cloud API connector's triggers): Send Text Message (free-form text, valid only inside the 24-hour customer service window), Send Media Message (image, video, audio, document — also requires the open service window), Send Template Message (the pre-approved-template path that works regardless of the 24-hour window — required for business-initiated messages), List Message Templates (returns every approved template on the WABA with their variables and current approval status), Mark Message as Read (marks an inbound message as read, which lets WhatsApp emit the read-receipt to the customer — improves customer-perceived responsiveness). The connection uses the same Meta System User token, phone number ID, and WABA ID as the Cloud API connector — most workflows use both connectors together.

Connect WhatsApp Business

No credit card required · Set up in under 2 minutes

0triggers

5actions

≈ 2 minto set up

Freetier · no card

Actions

Do anything WhatsApp Business can do, from a workflow.

Every action accepts dynamic inputs from upstream nodes, whether that's an AI output, a form field, or a search result.

Action	What it does	Inputs	Open action
List Templates	Lists approved message templates on your WhatsApp Business Account with their names, languages, and components. Use to populate a template picker before sending.	1 input	View
Mark as Read	Sends a read receipt for an inbound WhatsApp message, surfacing the blue double-checks to the sender. Good practice for human-agent handoff UX.	1 input	View
Send Media	Sends an image, video, document, or audio file by URL through WhatsApp Business Cloud API. Per-type size and format limits apply; only allowed inside the 24-hour customer service window.	5 inputs	View
Send Template Message	Sends a pre-approved template message (HSM) via WhatsApp Business Cloud API. Required for messaging outside the 24-hour customer service window or to start a conversation.	4 inputs	View
Send Text Message	Sends a free-form text message to a WhatsApp customer; only allowed within the 24-hour customer service window opened by their most recent inbound message. Outside that window, use Send Template Message instead.	3 inputs	View

Recipes

Pre-built WhatsApp Business workflows.

Clone any recipe and customize it in one click. Every recipe is fully editable.

WhatsApp Business → Slack alerts

AI-triage every WhatsApp Business event, ping the right channel only when it matters.

WhatsApp Business → Google Sheets log

Every event matching a filter, appended to a running spreadsheet.

WhatsApp Business → Notion database

Turn WhatsApp Business into a Notion-backed source of truth, auto-tagged.

Before you build

Three things worth knowing.

Filter at the trigger

Tiny Command counts a run the moment a trigger fires. Filtering early means only matching events spend your usage budget.

Authorize once, reuse anywhere

Connect WhatsApp Business once and every workflow on your account can use its triggers and actions. You don't have to re-auth per workflow.

No JSON to read

Every WhatsApp Business field shows up in the visual picker for downstream nodes. The raw payload is there for power users, optional for everyone else.

FAQ

Questions about the WhatsApp Business integration.

If we missed yours, ping support. We usually reply within an hour.

How do I connect WhatsApp Business to Tiny Command?

Open the Tiny Command workflow builder, drop in a WhatsApp Business node, and click Connect. Authorize WhatsApp Business once and any workflow on your account can use its triggers and actions. Most teams finish the connection in under two minutes.

What WhatsApp Business triggers does Tiny Command support?

Tiny Command focuses on outbound actions for WhatsApp Business today. Use Tiny Command's universal Webhook or Schedule trigger to start WhatsApp Business workflows, then run any WhatsApp Business action you need.

What WhatsApp Business actions can I run from a workflow?

5 WhatsApp Business actions are available out of the box, covering communication operations like "List Templates". Every action accepts dynamic inputs from upstream nodes, whether that's a search result, an AI output, or a form field.

Is the WhatsApp Business integration real-time?

WhatsApp Business actions execute synchronously inside your workflow. Tiny Command waits for WhatsApp Business's API to confirm before continuing to the next step, so downstream nodes can rely on the result.

Do I need to write code to use WhatsApp Business with Tiny Command?

No. Every WhatsApp Business trigger and action is fully configurable from the visual workflow builder. For edge cases that aren't covered, drop in a custom HTTP node and call any WhatsApp Business API endpoint directly.

How much does the WhatsApp Business integration cost?

There's a free tier you can start on without a credit card. Higher run volumes and team features come with paid plans. The WhatsApp Business integration itself has no per-app surcharge.