Order Cancelled: Shopify trigger

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder

Trigger

Order Cancelled

When the matching event happens

new order cancelledwhen order cancelledon order cancelledwatch for order cancelledwhen an order is cancelled in shopify

What this trigger returns

for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "id": 5678901234,
  "order": "#1002",
  "total": "49.99",
  "reason": "customer"
}

Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

Field	Type	Example
id	number	5678901234
order	string	"#1002"
total	string	"49.99"
reason	string	"customer"

FAQ

Questions about Order Cancelled.

How does the Order Cancelled trigger work in Shopify?

Fires when an order is cancelled in Shopify. Use to stop a fulfillment pipeline, void shipping labels, or trigger a win-back email.

Is the Order Cancelled trigger real-time?

Yes. Order Cancelled uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Shopify.

What data does Order Cancelled return?

The full event payload from Shopify. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.

Can I filter Order Cancelled so only some events start a workflow?

Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.

Do I need Shopify admin permissions to use Order Cancelled?

For most Shopify accounts a standard user can authorize the trigger. Some Shopify plans require an admin to enable third-party webhooks. Check Shopify's docs if the trigger fails to register.

More triggers

Other Shopify triggers.

Trigger

New Customer

Fires when a new customer is created in Shopify. Common use: sync to your ESP/CRM, fire a welcome series, or run an enrichment step before first contact.

Trigger

Fulfillment Created

Fires when an order fulfillment is created in Shopify. Used to push tracking numbers into post-purchase emails or to mirror fulfillment state into your OMS/3PL.

Trigger

New Order

Fires when a new order is placed in your Shopify store (regardless of payment status). The standard inbound hook for fulfillment, fraud-check, and accounting automations.

Trigger

Order Paid

Fires when an order is marked paid in Shopify. Use this (rather than Order Created) when you want to wait for capture before fulfilling or before recognising revenue.

Trigger

New Product

Fires when a new product is created in Shopify. Use to sync to Meta/Google feeds, search indexes, or marketplaces (Amazon, eBay, TikTok).

How do I trigger when a Shopify order is cancelled?

What this trigger looks like in a workflow.

Fields available to downstream nodes.

Drop these actions after Order Cancelled.

Questions about Order Cancelled.

Other Shopify triggers.

Build a workflow on this trigger.