RTriggerRecurlyReal-timeUpdated June 2026

When does Recurly fire on subscription cancellations?

Short answer: Drop the "Recurly → Recurly Subscription Canceled" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Recurly, not on a polling schedule.

Use this trigger All 3 Recurly triggers

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder

TriggerR

Recurly Subscription Canceled

When the matching event happens

subscription canceledsubscription cancelledwhen subscription canceledon subscription canceledwatch for cancellation

What this trigger returns

for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "plan_code": "monthly_pro",
  "expires_at": "2026-05-15T10:00:00Z",
  "canceled_at": "2026-04-15T10:00:00Z",
  "account_code": "user_123",
  "subscription_uuid": "uuid_xyz789"
}

Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

Field	Type	Example
plan_code	string	"monthly_pro"
expires_at	string	"2026-05-15T10:00:00Z"
canceled_at	string	"2026-04-15T10:00:00Z"
account_code	string	"user_123"
subscription_uuid	string	"uuid_xyz789"

Pairs with

Drop these actions after Recurly Subscription Canceled.

Add Labels to Message

Gmail · Email

Add Reaction

Slack · Communication

Add Sheet Tab

Google Sheets · Spreadsheets & Databases

Create Company

HubSpot · CRM & Sales

FAQ

Questions about Recurly Subscription Canceled.

How does the Recurly Subscription Canceled trigger work in Recurly?

Fires when a subscription cancels. For churn-tracking workflows and for revoking subscription access.

Is the Recurly Subscription Canceled trigger real-time?

Yes. Recurly Subscription Canceled uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Recurly.

What data does Recurly Subscription Canceled return?

The full event payload from Recurly. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.

Can I filter Recurly Subscription Canceled so only some events start a workflow?

Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.

Do I need Recurly admin permissions to use Recurly Subscription Canceled?

For most Recurly accounts a standard user can authorize the trigger. Some Recurly plans require an admin to enable third-party webhooks. Check Recurly's docs if the trigger fails to register.