TriggerRazorPayReal-timeUpdated June 2026

When does RazorPay fire on failed payments?

Short answer: Drop the "RazorPay → RazorPay Payment Failed" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in RazorPay, not on a polling schedule.

Use this trigger All 3 RazorPay triggers

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder

Trigger

RazorPay Payment Failed

When the matching event happens

when payment failspayment failedpayment failureon payment failedwatch for failed paymentpayment declinedwhen payment is rejected

What this trigger returns

for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "id": "pay_fail123def456",
  "email": "customer@example.com",
  "amount": 30000,
  "method": "card",
  "status": "failed",
  "currency": "INR",
  "error_description": "Payment was declined by the bank"
}

Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

Field	Type	Example
id	string	"pay_fail123def456"
email	string	"customer@example.com"
amount	number	30000
method	string	"card"
status	string	"failed"
currency	string	"INR"
error_description	string	"Payment was declined by the bank"

Pairs with

Drop these actions after RazorPay Payment Failed.

Add Labels to Message

Gmail · Email

Add Reaction

Slack · Communication

Add Sheet Tab

Google Sheets · Spreadsheets & Databases

Create Company

HubSpot · CRM & Sales

FAQ

Questions about RazorPay Payment Failed.

How does the RazorPay Payment Failed trigger work in RazorPay?

Fires when a payment fails. Payload includes reason code and human-readable message. For dunning workflows that branch on failure reason (soft decline → retry email, hard decline → payment-method update prompt).

Is the RazorPay Payment Failed trigger real-time?

Yes. RazorPay Payment Failed uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in RazorPay.

What data does RazorPay Payment Failed return?

The full event payload from RazorPay. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.

Can I filter RazorPay Payment Failed so only some events start a workflow?

Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.

Do I need RazorPay admin permissions to use RazorPay Payment Failed?

For most RazorPay accounts a standard user can authorize the trigger. Some RazorPay plans require an admin to enable third-party webhooks. Check RazorPay's docs if the trigger fails to register.