MTriggerMicrosoft Dynamics 365Real-timeUpdated June 2026

When does Dynamics 365 fire on record changes?

Short answer: Drop the "Microsoft Dynamics 365 → Dynamics Record Updated" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Microsoft Dynamics 365, not on a polling schedule.

Use this trigger All 2 Microsoft Dynamics 365 triggers

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder

TriggerM

Dynamics Record Updated

When the matching event happens

record updated in dynamics 365record updatedcontact updatedaccount updatedopportunity updatedwatch for updates

What this trigger returns

for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "id": "00000000-0000-0000-0000-000000000001",
  "entity": "contact",
  "lastname": "Doe-Smith",
  "firstname": "Jane"
}

Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

Field	Type	Example
id	string	"00000000-0000-0000-0000-000000000001"
entity	string	"contact"
lastname	string	"Doe-Smith"
firstname	string	"Jane"

Pairs with

Drop these actions after Dynamics Record Updated.

Add Labels to Message

Gmail · Email

Add Reaction

Slack · Communication

Add Sheet Tab

Google Sheets · Spreadsheets & Databases

Create Company

HubSpot · CRM & Sales

FAQ

Questions about Dynamics Record Updated.

How does the Dynamics Record Updated trigger work in Microsoft Dynamics 365?

Fires on any change to records of the configured entity. For specific transitions, inspect the changed fields in the payload.

Is the Dynamics Record Updated trigger real-time?

Yes. Dynamics Record Updated uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Microsoft Dynamics 365.

What data does Dynamics Record Updated return?

The full event payload from Microsoft Dynamics 365. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.

Can I filter Dynamics Record Updated so only some events start a workflow?

Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.

Do I need Microsoft Dynamics 365 admin permissions to use Dynamics Record Updated?

For most Microsoft Dynamics 365 accounts a standard user can authorize the trigger. Some Microsoft Dynamics 365 plans require an admin to enable third-party webhooks. Check Microsoft Dynamics 365's docs if the trigger fails to register.