Update Dynamics Account: Microsoft Dynamics 365 action

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Account ID account_id	string	Required	GUID of the account
Name name	string	Optional	New account name
Website website	string	Optional	New website URL
Phone phone	string	Optional	New main phone
Annual Revenue revenue	number	Optional	New annual revenue

Sample request

{
  "account_id": "{{trigger.account_id}}",
  "name": "{{trigger.name}}",
  "website": "{{trigger.website}}",
  "phone": "{{trigger.phone}}",
  "revenue": "{{trigger.revenue}}"
}

Returns

{
  "name": "Acme Corp",
  "accountid": "11111111-1111-1111-1111-111111111111",
  "modifiedon": "2025-01-16T12:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Update Dynamics Account.

What does the Update Dynamics Account action do in Microsoft Dynamics 365?

Partial update on account fields. For "enrichment from external source → write back to Dynamics" sync patterns.

What inputs does Update Dynamics Account require?

Required: Account ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Microsoft Dynamics 365 returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Update Dynamics Account support batch operations?

Yes. Run Update Dynamics Account inside a Loop node to process arrays. Tiny Command handles Microsoft Dynamics 365's rate limits automatically so you don't have to throttle manually.

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