MTriggerManyChatReal-timeUpdated June 2026

When does ManyChat fire on new subscribers?

Short answer: Drop the "ManyChat → ManyChat New Subscriber" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in ManyChat, not on a polling schedule.

Use this trigger All 1 ManyChat triggers

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder

TriggerM

ManyChat New Subscriber

When the matching event happens

new subscriberwatch for new subscriberwhen subscriber addedmanychat new subscriberon new subscriber

What this trigger returns

for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "id": "123456789012345",
  "name": "John Doe",
  "last_name": "Doe",
  "first_name": "John",
  "subscribed": "2026-04-11T10:00:00+0000"
}

Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

Field	Type	Example
id	string	"123456789012345"
name	string	"John Doe"
last_name	string	"Doe"
first_name	string	"John"
subscribed	string	"2026-04-11T10:00:00+0000"

Pairs with

Drop these actions after ManyChat New Subscriber.

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Gmail · Email

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Slack · Communication

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Google Sheets · Spreadsheets & Databases

Create Company

HubSpot · CRM & Sales

FAQ

Questions about ManyChat New Subscriber.

How does the ManyChat New Subscriber trigger work in ManyChat?

Fires when a new subscriber joins via the ManyChat Messenger/Instagram/WhatsApp bot. For "new conversational AI subscriber → push to CRM, kick off welcome flow" workflows.

Is the ManyChat New Subscriber trigger real-time?

Yes. ManyChat New Subscriber uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in ManyChat.

What data does ManyChat New Subscriber return?

The full event payload from ManyChat. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.

Can I filter ManyChat New Subscriber so only some events start a workflow?

Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.

Do I need ManyChat admin permissions to use ManyChat New Subscriber?

For most ManyChat accounts a standard user can authorize the trigger. Some ManyChat plans require an admin to enable third-party webhooks. Check ManyChat's docs if the trigger fails to register.