Update Freshsales Deal: Freshsales action

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Deal ID deal_id	string	Required	The numeric ID of the deal to update
Deal Name name	string	Optional	Deal Name. Example: Enterprise Annual Contract
Amount amount	string	Optional	Updated deal value
Expected Close Date expected_close	string	Optional	YYYY-MM-DD format
Stage ID deal_stage_id	string	Optional	Move the deal to this stage

Sample request

{
  "deal_id": "e.g. 12345",
  "name": "e.g. Enterprise Annual Contract",
  "amount": "e.g. 15000",
  "expected_close": "e.g. 2025-09-30",
  "deal_stage_id": "e.g. 3"
}

Returns

{
  "deal": {
    "id": 12345,
    "name": "Enterprise Annual Contract",
    "amount": 15000,
    "deal_stage_id": 3
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Update Freshsales Deal.

What does the Update Freshsales Deal action do in Freshsales?

Updates deal fields — stage, value, owner, expected close date. For "deal moved in external system → reflect in Freshsales" sync workflows.

What inputs does Update Freshsales Deal require?

Required: Deal ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Freshsales returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Update Freshsales Deal support batch operations?

Yes. Run Update Freshsales Deal inside a Loop node to process arrays. Tiny Command handles Freshsales's rate limits automatically so you don't have to throttle manually.

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